Shipping policy
Shipping Policy
At Mojr Tech, we’re committed to delivering your electronics quickly, safely, and reliably. Please review our shipping policy for important details about how we handle and ship your orders.
1. Processing Times
-
All orders are processed within 1–3 business days (excluding weekends and holidays).
-
Orders placed after 3 PM or on weekends/holidays will begin processing the next business day.
-
Once your order has shipped, you’ll receive a confirmation email with tracking information.
2. Shipping Locations
We currently ship to:
-
All U.S. states and territories
-
Selected international destinations
If your country isn’t available at checkout, feel free to contact us at mojrtechconnect@gmail.com for assistance.
3. Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
4. Delays & Lost Packages
-
While we work with reliable shipping partners, occasional delays may occur due to carrier issues, weather conditions, or customs clearance.
-
If your package is significantly delayed or lost, contact us at mojrtechconnect@gmail.com and we’ll help resolve the issue.
5. Shipping Issues or Damaged Items
If your order arrives damaged or is missing items, notify us within 7 days of delivery. Include:
-
Your order number
-
A description of the issue
-
Photos of the packaging and damaged item(s)
We’ll work to make it right as quickly as possible.
6. Contact Us
📧 Email: mojrtechconnect@gmail.com
Our support team is available and usually responds within 1–2 business days.